In this article, we are going to discuss MENUU online ordering features. Online ordering is the future for restaurants, particularly in light of the covid-19 pandemic. Ordering food online is not just a trend that will pass. Online ordering is here to stay and it will champion the restaurant industry.
Many restaurant owners looking into online ordering options jump to third party services. They jump to services such as Just Eat, Deliveroo, UberEats and so on. These companies offer restaurants great exposure. However, they do so whilst limiting their control and charging them some hefty commissions which cost your restaurant a lot of money.
What’s different about MENUU is that it is a zero commissions online food ordering system and you are in control of your own restaurant. Today we want to tell you about some of the unique features MENUU offers.
MENUU Online Ordering Features: Promotions Engine
The first feature of MENUU that deserves a mention is our highly specced promotions engine. Are you looking for ways to boost customer engagement and increase sales? We are very proud to boast the best online promotions engine in the industry. There is absolutely no limit to the offers you can run. Between price discounts, percentage discounts, free products and combo deals, our promotions engine has you sorted.
Moreover, the restaurants who have been using our promotions engine have seen an increase in revenue, more frequent orders and higher average orders. You have the ability to do many different things here: set minimum spend, set single or multi use, exclude products or entire categories, include normally non-discountable products, set minimum number of items and promos can auto apply or require promo code.
In addition to the above, you can: set expiry, days availability and time availability, generate promo codes, paste promo codes from an external source, apply promo for delivery or collection or both, option to add free delivery on top of promo and limit to one discount per order or allow multiple use. Industry fact – “77% of customers who order online say discounts or offers can influence where they order from and 48% say they can speed up the decision-making process”.
MENUU Online Ordering Features: Loyalty Program
Do you want to increase your customer loyalty? Customer loyalty is essential because returning customers spend 300% more and customers in loyalty programs return 200% more. Alongside that, customers who place an online order with a restaurant will visit that restaurant 67% more frequently than those who don’t.
Not to mention, 45% of consumers say that offering mobile ordering or loyalty programs would encourage them to use online ordering services more often. If that’s what you’re after, you’re in luck because one of MENUU’s unique features is their loyalty program. You can set up your own loyalty program on MENUU very easily and quickly in the CMS.
You can set a number of orders and whether the reward is based on average order value or a fixed value. In addition, you can set how long the customer has to redeem their reward. Also, loyalty can be based on delivery or collection orders or it can be based on both. In other words, it all depends on what you would like to boost.
Once the customer has reached their redemption stage, their discount will automatically apply when they order. However, they can choose to save it for a later date if they wish. In addition, you can keep track of your customers who are using the loyalty program. You can also see what stage they are at.
MENUU Online Ordering Features: Intelligent Upsell
Our first of our MENUU online ordering features is our ‘intelligent upsell’. We are always looking for ways to improve our front and back end and we think many of our customers will enjoy this feature. Therefore, we are very proud of our ‘intelligent upsell’ feature which is very easy to set up and works really well from a user point of view. You can simply add the products that you would like to upsell. Then, the system will automatically cycle through them, offering your customers various suggestions depending on what they already have in their cart.
It is a very easy feature to set up in the CMS. However, if you do need a hand, let us know what products you would like to upsell. Then, just sit back and watch those average order values increase.
Today we spoke about three of the MENUU online ordering features. As a result, we enjoyed teaching you a bit more about our platform. We will have more articles discussing MENUU’s features so stay tuned.
It’s not difficult to get started with us at MENUU. We will walk you through the process, we are there at each and every step of the way to help. In addition, as you will read from testimonials on our blog, we have an amazing support team. One that responds quickly to all clients with helpful and fast solutions.
If you want to get started with MENUU or have any questions about MENUU, do not hesitate to get in touch with us. We would be more than happy to help you!