In this article, we are going to discuss the features of MENUU online ordering. In our previous article, we discussed three of the unique features that MENUU’s white label online ordering software offers. To summarise the last article, whether you are partnered up with a third party online ordering provider or not, it is still best for your restaurant to have your own online ordering provider as well.
Partnering with MENUU means no commissions. It means having control over your restaurant. It means having 24/7 customer support and plenty of features to increase your restaurant’s revenue. The features we spoke about in the last article were the promotions engine, loyalty program and intelligent upsell. In this article, we will get into another 3 of MENUU’s stand out features.
Features Of MENUU Online Ordering: DinePay
If you are a regular reader of MENUU’s blog then you probably have heard of DinePay. However, if not, don’t worry, we will tell you everything you need to know. To start, DinePay can be your solution to customers ordering food safely in line with government regulations during and after the coronavirus pandemic.
DinePay is essentially QR based food ordering in that restaurants will have a QR code sticker on the table for customers to scan to view the menu, order and pay. In addition, there is no need for a tablet with DinePay. Customers can use their own devices to use this feature. It’s not just restaurants that can utilise DinePay. Cinemas, airports, resorts and arenas can also make use of this feature to ensure safety when ordering food and drinks.
Features Of MENUU Online Ordering: End Of Day Reports & Feature Requests
After your closing time has expired each night (if there are no orders pending) you will automatically receive an end of day report. This report is only for confirmed orders. It will give you an accurate breakdown of collection orders, delivery orders and cash and card payments.
Another great thing here is that you, as a customer can request new features to be developed on our platform. One of our customers actually suggested this end of day report feature and we certainly listened! So, if you have any cool new features ideas, send on your requests easily through the support section of MENUU the CMS. We will never ignore your suggestions because we do read them regularly.
Features Of MENUU Online Ordering: Automatic Refunds
Your customer will receive an SMS when an order is cancelled in the MENUU CMS. The customer’s refund will automatically be processed. They should receive their refund anytime from straight away to in 3 days time, depending on their bank. The exact same thing happens if you press the big red ‘C’ button on your MENUU Express GPRS Terminal to reject an order during the accept/reject process.
In addition, when you process a full or partial refund in the MENUU CMS, the customer will receive an SMS. You are also able to process a full or partial refund for any order you have received at any time. You can do this by logging into the MENUU CMS. Then, go into the ‘orders’ section and easily look up the order in question.
Today we spoke about the features of MENUU online ordering, discussing another three unique features that makes us stand out. Now, we have spoken about a number of features and you get to learn a bit more about our platform. We are delighted to educate you about MENUU and we will be going into detail on other features going forward. If you are interested in getting started on MENUU or have any questions about MENUU, do not hesitate to get in touch. We would be happy to help you with anything you need.