You need to be prepared to adopt online ordering because indoor dining may suddenly stop again. Covid-19 has had a great impact on the restaurant industry and although some restaurants and bars have been allowed to reopen, you never know when Governments will bring back restrictions.
Rules and regulations regarding restaurants and Covid-19 are changing constantly from bars suddenly being told to shut to restaurants not being allowed to offer indoor dining. It could be tomorrow that suddenly there’s another lockdown.
Online food ordering has already helped restaurants greatly during the COVID-19 pandemic and it is the safest way to order food that protects restaurant owners and customers, keeping inline with social distancing and COVID-19 safety protocols.
It’s time to stop fighting the digital age we are living in and adopt online ordering so that your business can continue to flourish throughout this pandemic and afterwards. Otherwise, you will lose out on revenue and you may have to close.
If you’re still contemplating, here are just some of the notable benefits of online ordering.
The Benefits of Adopting Online Ordering
Adopt Online Ordering For Ease Of Use
Before the online ordering wave, people had to make a call to place an order or drive to the restaurant. Placing orders by phone means there can be mistakes given loud noises in the background, peoples accents and volume in general. It also takes up staff time to have a dedicated member of staff answering phones and manually taking orders.
It is clear that the solution is switching to online ordering. Restaurant owners are able to provide online ordering through a website or an app or even both. This will not only ensure the process is easy for customers but also that it streamlines restaurant operations.
Having an online ordering system can make the day to day operations more efficient. In addition, customers feel less pressured. They can take their time to browse which generally results in higher order value which translates to more money.
Adopt Online Ordering Because Customer Order and Management Is More Efficient
Online ordering systems for restaurants help by enhancing the customer-restaurant relationship by giving an end to end Customer Relationship Management system. In other words, it provides a complete sales dashboard with information about all orders and details.
In addition, it comes with an order management system that streamlines the entire ordering process starting from order placement to delivery. When customers place an order, a good online ordering system sends notifications to their email or by text. This helps the restaurant staff make the order execution quicker.
Online food ordering means less order mistakes. We’ve all been there. We’re on the phone and saying our order, the waitress on the line is in a noisy and busy restaurant environment trying to multitask. Mistakes happen a lot with phone orders. By contrast, when ordering via online ordering, everything is typed out clearly so there is much less room for mistakes. Online ordering improves customer satisfaction because customers are getting exactly what they ordered.
To sum it all up, the rules and regulations surrounding restaurants amid covid-19 are ever changing. It could be tomorrow that restaurants are told once again to close their doors. it is essential that you adopt online food ordering in these times. You need to be ready for this.
One way to be ready is to adopt online ordering. Online food ordering is the safest way for customers to order food in line with all COVID-19 government regulations. If you would like to learn more about MENUU online ordering, do not hesitate to get in touch with us. We would be happy to help you.